The Smoldering Ashes After the PCI Fire …PCI #6
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Problem to Solve:  How can we use our APM/NPM solution to meet the PCI requirement of “regularly testing security systems and processes”? Contributing Author – Robert Wright, Network Engineer with 15+ years experience   As we wrap up this blog series I … Continue reading

Time for a New Year’s Toolsolution ??
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Problem to Solve:  What other types of Value can I leverage from my APM/NPM solution?   What additional features do other customers use? Resolution? Toolsolution? huh? …. I like to think of it as “blog author’s creative license” and a quick … Continue reading

The Fire is Almost Out …PCI #5
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Problem to Solve: How can we use our APM/NPM solution to meet Network Authentication, Database Access, and Video requirements of PCI compliance?? Contributing Author – Robert Wright, Network Engineer with 15+ years experience This article will cover PCI requirements 7,8, and 9, all … Continue reading

Monitoring the “PCI Compliance Monitor”: PCI #4
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Problem to Solve:  When we put in PCI Compliance mechanisms like Anti-Virus & Malware & Timeout values, how can we be sure things are … (gulp) working? Contributing Author – Robert Wright, Network Engineer with 15+ years experience When “best … Continue reading

Only You .. Can Protect Card Holder Data!! PCI #3
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Problem to Solve:  When we encrypt our traffic to be PCI compliant, how can we still troubleshoot application and network performance issues? Contributing Author – Robert Wright, Network Engineer with 15+ years experience We are almost half way through fighting … Continue reading

If a PCI Tree Falls in the Forest, Are You Non-Compliant? PCI #2
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Problem to Solve:  My company must comply with PCI.   How can I best leverage my APM/NPM tools ‘to be PCI compliant’ inside my business? Contributing Author – Robert Wright, Network Engineer with 15+ years experience In our last segment, … Continue reading

The “No Tools” Myth Your Auditor is Spreading … PCI #1
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Problem to Solve:  My company must comply with PCI.   Can I even run APM/NPM tools inside my business? Contributing Author – Robert Wright, Network Engineer with 15+ years experience The Great PCI Myth When I started researching PCI for … Continue reading

We Didn’t Start the (PCI) Fire !! …. The Series !
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Problem to Solve – My company has several APM/NPM solutions in our environment.  How can we use them to be PCI Compliant? Contributing Author – Robert Wright, Network Engineer with 15+ years experience   Is that credit card data in … Continue reading

The Mysterious Case of the NAS Saw-Tooth Graph
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Problem to Solve:  My company has a lot of Network Attached Storage (NAS) devices in the environment.   How can I best triage a performance throughput issues? GUEST BLOGGER – Mark Fink, Network Engineer with 20+ years experience A vexed … Continue reading

Am I Talking with a Mime Or having VoIP One Way Audio Issues?
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Problem to Solve – In my VoIP environment, we have users complaining that they cannot hear the person on the other end of the call.    How can I troubleshoot  “One Way Audio” issues? Contributing Author – Robert Wright, Network Engineer … Continue reading