Protect the Highway – Critical Links (Hacktivism #2)
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Problem to Solve:  What can we do to protect our organization from Hacktivism, specifically in the area of Critical Links and Infrastructure? Have you ever seen any of your critical business links that look a “little congested“? I bet that some of … Continue reading

Applying Advanced APM to Healthcare, Part 4
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Throughout our Patient Care Performance Management (PCPM) series, we have reviewed individual performance management categories. When I consider the notion of “Advanced APM”, I see it as APM (based in traffic flow data) combined with a “service based” mentality. This leverages APM+ metrics … Continue reading

Protect the Foundation – Critical Services (Hacktivism #1)
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Problem to Solve:  What can we do to protect our organization from Hacktivism, specifically in the area of Critical Services? As we work from the bottom up in creating the strategy, I will admit that this topic may not be extremely “sexy”. But … Continue reading

Protect The House .. from Hacktivism (Series)
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Problem to Solve:  What can we do to protect our organization from Hacktivism?  How can I use my Application and Network Performance Management tools to help assist? Nope, not starting this article out with 80’s movie reference, music video, silly … Continue reading

Applying APM to Healthcare; a PCPM Odyssey (Part 3)
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In the first article in this series, we reviewed how NPM statistics will provide details of the operation and performance of internal network super highways. The second article introduced the role of service enablers and how their poor performance can drastically … Continue reading

Applying Advance NPM (aka NPM+) to Healthcare; a PCPM Odyssey (Part 2)
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While traffic utilization and link error rates (NPM) have their place and uses, we must look deeper to truly impact patient care. Service enablers for example are services which are often overlooked and neglected, yet have the most widespread impact to … Continue reading

Applying NPM to Healthcare; a PCPM Odyssey (Part 1)
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Network Performance Management’s (NPM) roots date back to the early 90s with emergence of SNMP, MIBII, and NetFlow. Quickly every IT shop, small and large, had various toolsets graphing all sorts of network metrics. Many of Network Managers lived and … Continue reading

A Patient Care Performance Management (PCPM) Odyssey
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When I refer to Patient Care Performance Management (PCPM), I am referring to applying Application Performance Management (APM) and Network Performance Management (NPM) strategies in a healthcare environment. (While this is directly applicable to healthcare, these can also be applied to other … Continue reading

You Can’t Handle the DNS Truth
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Problem to Solve – My company is experiencing application response time and DNS issues in our IPV4 environment.    What could be the issue to troubleshoot and resolve this pain? This topic is so easy and well documented I paused before actually … Continue reading