You Can’t Handle the DNS Truth
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Problem to Solve – My company is experiencing application response time and DNS issues in our IPV4 environment.    What could be the issue to troubleshoot and resolve this pain? This topic is so easy and well documented I paused before actually … Continue reading

Paradise by the Service Dashboard Light
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Problem to Solve – My company has many different IT and business solutions and it is difficult to a get a “single pane of glass” service dashboard to see how everything is performing.   What can we do? I will admit that … Continue reading

Baby Got TAPs !!
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Problem to Solve: How can we guarantee the collection of network traffic that feeds our APM/NPM, Security, & Big Data tools inside of our production network? In my previous video blog, I discussed the use of SPANs with their associated pros and cons (“To … Continue reading

Don’t let a Multi-Tier Application Make You Multi Tear Up
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Problem to Solve – My company uses a Multi-Tier ERP application that is critical to our business. Service degradations and outages are extremely visible to executive management and costly to our bottom line.   How can we reduce the time … Continue reading

Need a Dr. when your EMR gets sick ??
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Problem to Solve – My healthcare organization is deploying an Electronic Medical Records (EMR) solution as per federal regulation.   What can I do if there are performance issues with it? Ah, the Affordable Health Care Act.   What a fun, enjoyable … Continue reading

Fat, Drunk and Stupid No Way to Go thru Big Data
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Problem to Solve – My company is starting a Big Data / “Internet of Things” initiative as a Business Strategy.     How can I use my APM/NPM tools in this strategic effort? Yes, yes, we all remember the classic movie, Animal House … Continue reading

Shakespeare: To SPAN or not to SPAN ..
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Problem to Solve: How can we troubleshoot network traffic that is running inside of a switched network environment without impacting the production traffic? As Shakespeare used to say in the 1600’s when dealing with the triage and troubleshooting of applications and networks … “to … Continue reading